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Appendix A: Evie.Shop Shopping
By shopping with us using, you agree to these terms and conditions. These terms and conditions apply to all offers and agreements in connection with the sale and delivery of products by Evie.Shop online, including if you order (i) something from EVIE.SHOP, of any of its country extensions; (ii) from any site that is directly connected to EVIE.SHOP; or (iii) any Evie.Shop e-commerce or shopping application (collectively, “Evie.Shop Shopping”).
(a) Account Registration
An account is not required to shop via Evie.Shop. To make online shopping faster and easier, however, you may register for an account with us on one of our websites or applications. Please confirm your email address when creating your account as we will use the email address on file to contact you. If you have an account, you will have the ability to track shipments, view past orders, and quickly access your shipping and billing information with a username and password. If you do not want to set up an account, you can still purchase from Evie.Shop as a “Guest.”
(b) Online Availability
Evie.Shop strives to have the latest and greatest styles, colors and sizes available for purchase. When shopping, once you’ve selected the item you wish to purchase you can determine what color/size is in stock by first selecting the color (1.Select Color), and then the size (2.Select Size). If the size you want is not listed for the selected color, it is not available. Although Evie.Shop Shopping is designed to feature “real-time” inventory levels so that only in-stock items are visible and available for purchase, we may experience shortages of stock due to the overwhelming popularity of a particular style, color or size, and cannot Evie.Shop gurantee that items which appear to be in stock are actually available. If the item you would like to purchase is currently out of stock, we apologize for the inconvenience and encourage you to call our customer service line customer service line so that we may help you find a similar product.
(c) Locating the Style Number
If you are looking for a product’s style number, it should be on the tag if not contact us with a picture and we will give you the appropriate information.
(d) Ordering and Changes to Orders
When you place an order we will send a confirmation email to the address you have provided. If you are using your work email address, be aware that many corporations use spam filters to disqualify incoming automated emails, which could hamper delivery of our confirmation email to you or send it to junk mail.
The “confirmation” stage sets out the final details of your order. Following this, we will send you an order acknowledgement email detailing the products you have ordered. Please note that this email is not an order confirmation or order acceptance from Evie.Shop
Acceptance of your order and the completion of the contract between us will occur upon our shippment to you of the products ordered, unless we have notified you that we do not accept your order or you have cancelled it.
Due to the close time frame between order and shipment, it is difficult to make changes once your order has been placed. However, if you contact us within an hour of placing your order and we will attempt to facilitate a change.
Sales Tax and similar taxes, such as value added tax (“VAT”), are calculated using local and national rates depending on where you are located. Where VAT is applicable, you will be charged at the local rate and it will be included in the product price.
Evie.Shop reserves the right to supplement the list of acceptable forms of payment for Evie.Shop Shopping. We may require credit cards and debit cards to be issued by an institution in the jurisdiction in which you are located, and those forms of payment must be linked to a billing address in the same jurisdiction. For most jurisdictions, you must ensure that the billing address on file with the credit or debit card-issuing bank is the same billing address you enter when ordering. We do not accept personal checks, money orders or cash payments online.
Because Evie.Shop does not charge for items until they ship, we may use a pre-authorization process to reserve your products for shipment. In order to avoid unnecessary overdraft charges, a method called a “pre-authorization” is often used by banks to verify that the credit/debit card in use is valid and has sufficient funds. Please note that the transaction description will show up on your statement as “Evie.Shop.” Most authorizations expire within five to seven days; however, the issuing bank ultimately determines the length of the authorization. The final credit or debit card charge will only reflect the value of your shipped merchandise plus applicable shipping and taxes. If you have any further questions, please do not hesitate to call our customer service team.
If you are experiencing problems with payment, please contact our customer service team—a member of our team will be happy to assist you.
(g) Delivery and Shipping
There are some locations that we cannot ship to, and we do not ship to post office boxes, so please confirm that we can deliver to you before placing your order.
The estimated delivery time and shipping costs for each order will be presented at checkout. While we make every effort to deliver goods within the estimated timelines, delays occasionally occur. Evie.Shop shall not be liable for any delay or failure to deliver goods within estimated timelines.
Evie.Shop reserves the right to require goods to be signed for by an adult aged 18 years or over upon delivery.
Please visit our local website to see what stock is currently available to you.
You will generally receive a tracking number via email once your package has been shipped. You can also find your tracking number(s) by logging into your account and entering the Order Number from your order confirmation email to track your package. Please allow two to four business days between placing your order and using the tracking tool.
If you tracked your order on our website and received the message that your order is “in transit”, this simply means that your order is being processed for shipment, or that the tracking information has not yet been updated with the shipping carrier. It typically takes two to four business days for the carrier to receive our tracking information.
We strive to ship all items in an order together, but we reserve the right to deliver your products in separate shipments if one or more items are unavailable at the time of initial shipment. In the event that we split your order into more than one shipment, you will not be charged separate shipping costs for each shipment. Further, each shipment will have a confirmation/tracking email. If we experience an issue fulfilling one part of your order, that will not serve as a basis for cancelling any of the other items included in that order.
Any orders that are delivered to you will become your property at the time that you receive them, provided that Evie.Shop has received full payment for the order.
(h) Cancellations, Exchanges and Refunds
For information about the policies that apply to a particular order, please review the policies listed in the Returns and Exchanges section of the Evie.shop.
(i) Conflicts of Terms
To the extent these Evie.Shop Shopping terms are inconsistent with the Evie.Shop Terms, these Evie.Shop Shopping terms will supersede and prevail with respect to your Evie.Shop Shopping orders and use of Evie.Shop Shopping. To the extent these Evie.Shop Shopping terms are inconsistent with the terms of the local website used to place your order, the terms of the local website will supersede and prevail with respect to your Evie.Shop Shopping orders and use of Evie.Shop Shopping.
(j) Product Descriptions and Pricing
Evie.Shop aims to be as accurate as possible. However, we do not warrant that product descriptions, photographs, videos or other product-related content on Evie.Shop are wholly accurate, complete, reliable, current, or error-free. If a product offered by Evie.Shop is not as described, your only remedy is to return it in unused condition for a refund.
Despite our best efforts, a small number of items may be measured wrong, or priced wrong. If the correct price of an item sold by Evie.Shop is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. The prices displayed on Evie.Shop Shopping may be quoted in local currencies.
Please note that subject to applicable law, we reserve the right to change the goods advertised or offered for sale through Evie.Shop, the prices or specifications of any such goods and any promotional offers and any content available on Evie.Shop at any time and from time to time without any notice or liability to you or any other person.